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Feedback, Comments, Complaints And Concerns Annual Report 2015-2016
Annual Report on Feedback, Comments, Complaints and Concerns received from April 2015 to March 2016, produced by Dr Margaret McGuire, Nurse Director.
Contents:
- Introduction
- How we gather feedback
- Encouraging and gathering feedback
- Complaints 2015/16
- Some examples of improvements we had made following complaints
- What's your experience?
Attached Files
File | Action |
---|---|
NHSGGC_Patient-Feedback-Annual-Report_2015-2016.pdf | Download |