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Feedback, Comments, Complaints And Concerns Annual Report 2023-2024
Feedback, Comments, Complaints And Concerns Annual Report 2023-2024
Mandy Crawford, Corporate Services Manager Complaints
Professor Angela Wallace, Executive Director of Nursing
Contents:
- Executive Summary
- Overview
- Complaint Themes
- Introduction
- Section 1: Key Performance Indicators
- Section 2: Primary Care
- Section 3: Feedback, Comments, Concerns, Compliments
- Section 4: Person-Centred Care Improvement Programme
- Section 5: Next Steps
Attached Files
File | Action |
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NHSGGC_Patient-Feedback-Annual-Report_2023-2024.pdf | Download |