The Let’s K.I.S.S. (Keep it Short and Sweet) campaign offers hints and tips on how to reduce the number of characters used in patient text messages. By keeping them under 320 characters, we could help:
Make messages easier for the patient to understand
Save around £250,000 each year.
Hints and Tips
Content to follow
Was this helpful?
Yes
No
Thanks for your feedback!
This page provides information about drug stigma including how you can help tackle it, resources, further reading and learning.
The information on this website may affect some readers. Please take care when reading. If you feel affected by what you have read, support is available.
If you, or someone you know are in distress and need an immediate response call the emergency services on 999 or NHS24 on 111.
What is Drug Stigma?
People who use drugs, people in recovery from drug use, families and communities can experience stigma.
Stigma is the social process of devaluing a person beginning with marking or labelling someone’s differences then attributing negative values to those differences. Stigma is closely linked to prejudice, stereotyping and discrimination. Stigma intersects with other ways people are disempowered and marginalised (ethnicity, gender and sexual identity among others) often increasing risk and harm.
Tackling stigma and understanding how it connects to other ways people are disadvantaged, is vital to addressing drug related harm, including deaths.
Tackling drug stigma at all levels is essential to fostering an inclusive and supportive environment for people who use drugs and helps people feel a greater connection to society, more included and more likely to access treatment and support for recovery.
How can you get involved?
Recognising stigma is the first step to tackling it. When you witness stigmatising behaviour, you have a choice about the action you take. Taking action shows that stigmatising behaviour is not acceptable. We don’t all need to be experts, but we all have a role in tackling drug stigma. Understanding stigma and approaching interactions with kindness and compassion is the key.
Greater Glasgow and Clyde (GGC) Drug Stigma Action Group
The GGC Drug Stigma Action Group is a multi-agency partnership, established in 2023, bringing together statutory and third sector organisations to deliver a coordinated approach to tackling drug related stigma across Greater Glasgow and Clyde. Group membership includes:
East Dunbartonshire Alcohol and Drug Recovery Services
East Dunbartonshire Alcohol and Drug Partnership
Family Addiction Support Service
Glasgow Alcohol and Drug Partnership
Glasgow City Alcohol and Drug Recovery Services
Glasgow City Health Improvement Team
Inverclyde Alcohol and Drug Partnership
NHSGGC Alcohol and Drug Health Improvement Team
NHSGGC Prison Health Improvement Team
Police Scotland
Renfrewshire Alcohol and Drug Partnership
Scottish Drugs Forum
Scottish Families Affected by Alcohol and Drugs
Scottish Prison Service
Scottish Recovery Consortium
Simon Community Scotland
West Dunbartonshire Alcohol and Drug Partnership
With You
The group works alongside local Alcohol and Drug Partnerships (ADPs) and has links to the National Stigma Action Plan. Its work is guided by people with lived and living experience, strengthening collective action to reduce drug stigma, promote social inclusion and social justice for people who are affected by drugs.
If you are interested in joining the GGC Drug Stigma Action Group please contact ggc.mhead@nhs.scot*.
*Please note that this is a generic admin inbox and not monitored immediately. If you, or someone you know are in distress and need an immediate response call the emergency services on 999 or NHS24 on 111.
‘Tackling Drug Stigma is Everyone’s Business’ Toolkit
The Drug Stigma Toolkit has been designed by the GGC Drug Stigma Action Group as a cascading and capacity building resource that aims to support partners, groups and organisations to tackle drug stigma.
Everyone who uses the toolkit is encouraged to reflect on their own attitudes and language and use this resource to start meaningful conversations within teams, services, across communities and to tackle drug stigma wherever it is encountered. By taking action together, we can help create a more compassionate and supportive response to drug harm.
The evaluation questions will help identify who is using the “Tackling Drug Stigma is Everyone’s Business” toolkit and in what settings it is being used. This will help us assess its reach, highlight any gaps, and identify which groups or settings may benefit from additional support or engagement. By collecting this feedback, we can continue to learn, improve the resources, and ensure the toolkit remains relevant, accessible, and effective in tackling drug stigma.
Thank you for taking the time to share your views.
Evaluation responses are reviewed periodically at set points throughout the year. If you have any additional feedback on the toolkit or wish to discuss anything further, please contact ggc.mhead@nhs.scot*.
*Please note that this is a generic admin inbox and not monitored immediately. If you, or someone you know are in distress and need an immediate response call the emergency services on 999 or NHS24 on 111.
Support staff across all sectors to frame conversations about drugs and stigma
Support staff to reflect on their own practice, knowledge and attitudes
Provide practical tools to manage difficult conversations and challenge stigma
Provide education and raise public awareness of the impact of drug stigma
Workshop
The workshop is not training but is designed to raise awareness of drug stigma, the impact it can have, and what action can be taken to tackle this.
The workshop can be delivered by anyone who has an interest in tackling drug stigma. No prior experience or qualifications are required to deliver the workshop, although facilitators are encouraged to review the “Tackling Drug Stigma Is Everyone’s Business” Framing Document before delivery.
The workshop is best delivered in person but can be delivered online, if required. For those who are looking to deliver the workshop online, using a virtual learning space such as Microsoft Teams or Zoom, please ensure you follow your own organisational guidance for online delivery.
The films below have been created by people with lived and living experience across Greater Glasgow and Clyde, sharing personal perspectives on drug stigma and its impact on individuals affected by drugs.
All language and views expressed within the videos are participants own views.
‘Stigma Kills’ – This film shares how drug stigma affects both men and women, explores its impact, and highlights actions that can tackle it.
‘Stigma is a Barrier to Good Health and Quality of Life’ – This film shares how drug stigma affects women, explores its impact on women and highlights actions that can tackle it.
‘Everyone Knows Someone’ – This film shares how drug stigma affects families when a loved one uses drugs, the impact on their lives, and highlights actions that can tackle it.
‘It’s Everyone’s Business to Tackle Stigma’ – This film highlights why tackling drug stigma is essential to support people affected by drugs to access services, including actions that can tackle drug stigma in practice.
‘Words Matter’ – This film shares how drug stigma can affect people living in prison, explores its impact and highlights actions that can tac
Conversation Cards
The Conversation Cards have been designed as a tool encourage conversations about drug stigma, challenge assumptions and reflect in a safe and respectful way.
Each Conversation Card links to the Framing Document, where you can explore more information to help inform your discussions – Drug Stigma Conversation Cards.
Communication Pack
Thank you for supporting the ‘Tackling Drug Stigma Is Everyone’s Business’ Toolkit. Please use our communications pack, social media assets and suggested posts to spread the word across your channels.
Charter of Rights for People Affected by Substance Use in Scotland | WithYou: In December 2024 The National Collaborative published a Charter of Rights for People Affected by Substance Use contributing to Scotland’s National Mission to reduce deaths and improve the lives of those impacted by substances.
National Mission on Drug Deaths: The aim of the National Mission is to reduce drug deaths and improve the lives of those impacted by drugs. This document shows how this will be done.
National Stigma Action Plan: Cross government response to the Drug Deaths Taskforce report, Changing Lives. It contains a cross government action plan, response to Taskforce recommendations and a stigma action plan.
National Trauma Transformation Programme – This website provides access to evidence-based training, tools and guidance to support trauma-informed and responsive systems, organisations and workforces in Scotland
Nominations for the Excellence Awards 2026 are now open
The Awards are designed to showcase the exceptional work taking place across NHSGGC every day, and recognise excellence in patient care, innovation, leadership, sustainability, staff wellbeing, volunteering and tackling health inequalities.
This is your chanceto celebrate the individuals, teams and initiatives making a difference across NHSGGC.
If a member of staff has made a real difference to your care or you have a colleague you think should be recognised, select the appropriate button below to place your votes.
Closing date for nominations isnoon on Friday 24 July 2026.
The People’s Choice Award recognises an individual, group, or team whose dedication, compassion, and commitment make a meaningful difference to the lives of people across Greater Glasgow and Clyde. This award celebrates those whose contributions often happen behind the scenes and may go largely unrecognised, yet have a profound impact on patients, families, colleagues, and communities.
Nominees embody the values of the NHS through exceptional care, kindness, and a willingness to go above and beyond their everyday responsibilities. Whether through small acts of support or sustained efforts that improve the experiences and outcomes of others, they demonstrate an unwavering commitment to helping people when they need it most.
This award shines a light on those unsung heroes whose work makes a real and lasting difference, inspiring others through their dedication and selfless service.
Nominations closed on Friday 24 July 2026.
Was this helpful?
Yes
No
Thanks for your feedback!
This page is dedicated to recognising the incredible work happening across NHSGGC. From innovative ideas and outstanding patient care to award wins and everyday acts of kindness, this is where we’ll shine a light on the people and teams making a real difference.
In 2025/26, a total of 3,403 Care Opinion stories were shared. We would like to say a sincere thank …
Was this helpful?
Yes
No
Thanks for your feedback!
This page brings together newsletter editions for this sector, with updates, staff stories and practical information from across local services. Browse the latest issue or download previous editions below.
No downloads found!
Was this helpful?
Yes
No
Thanks for your feedback!
Our sector newsletters bring together the latest staff news, service updates and good news stories from across our services in one place. Each edition is available as a downloadable PDF, making it easier to read the latest issue and look back at previous editions.
Partnership working is fundamental to NHSGGC, this course aims to build confidence and capability in effective partnership working for all NHSGGC staff, especially managers and staff side reps.
Learning outcomes
By the end of the course delegates will be able to:
Familiarity with partnership working good practice
Familiarity with the Board Partnership Agreement
Roles and responsibilities in partnership working
The governance process and role of partnership forums
Who should attend?
All NHSGGC staff including any managers, supervisors and staff side reps.
Other modules on the People Management Programme (supported by the People Management Guide)
KSF Links
C1 Communication
C2 Personal and People Development
C4 Service Improvement
C5 Quality
G6 People Management
Course Dates
Wednesday 19th August 2026, 1.00 pm – 3.30 pm via MS Teams
Wednesday 21st October 2026, 1.00 pm – 3.30 pm via MS Teams
Wednesday 2nd December 2026, 1.00 pm – 3.30 pm via MS Teams – Booking opens 01/08/2026
To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system.
Guidance on how to search for Learning and Development on eESS OLM can be found here:
Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk)
If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).
We use cookies to analyse traffic to our site and to enable certain functions such as forms and embedded videos. These do not collect personal information. By clicking "Accept All", you consent to our use of cookies, or you can customise the options.
This website uses cookies
Websites store cookies to enhance functionality and personalise your experience. You can manage your preferences, but blocking some cookies may impact site performance and services.
Essential cookies enable basic functions and are necessary for the proper function of the website.
Name
Description
Duration
Cookie Preferences
This cookie is used to store the user's cookie consent preferences.
30 days
CloudFlare provides web performance and security solutions, enhancing site speed and protecting against threats.
Sequence rules uses cookies to track the order of requests a user has made and the time between requests and makes them available via Cloudflare Rules. This allows you to write rules that match valid or invalid sequences. The specific cookies used to validate sequences are called sequence cookies.
session
cf_ob_info
The cf_ob_info cookie provides information on: The HTTP Status Code returned by the origin web server. The Ray ID of the original failed request. The data center serving the traffic
session
cf_chl_rc_m
These cookies are for internal use which allows Cloudflare to identify production issues on clients.
session
__cfruid
Used by the content network, Cloudflare, to identify trusted web traffic.
session
__cf_bm
Cloudflare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions.
session
__cflb
When enabling session affinity with Cloudflare Load Balancer, Cloudflare sets a __cflb cookie with a unique value on the first response to the requesting client. Cloudflare routes future requests to the same origin, optimizing network resource usage. In the event of a failover, Cloudflare sets a new __cflb cookie to direct future requests to the failover pool.
session
_cfuvid
The _cfuvid cookie is only set when a site uses this option in a Rate Limiting Rule, and is only used to allow the Cloudflare WAF to distinguish individual users who share the same IP address.
session
cf_clearance
Whether a CAPTCHA or Javascript challenge has been solved.
session
cf_use_ob
The cf_use_ob cookie informs Cloudflare to fetch the requested resource from the Always Online cache on the designated port. Applicable values are: 0, 80, and 443. The cf_ob_info and cf_use_ob cookies are persistent cookies that expire after 30 seconds.
session
__cfwaitingroom
The __cfwaitingroom cookie is only used to track visitors that access a waiting room enabled host and path combination for a zone. Visitors using a browser that does not accept cookies cannot visit the host and path combination while the waiting room is active.
session
cf_chl_rc_i
These cookies are for internal use which allows Cloudflare to identify production issues on clients.
session
cf_chl_rc_ni
These cookies are for internal use which allows Cloudflare to identify production issues on clients.
session
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
We use Microsoft Clarity to understand how users interact with our website, including information such as clicks, scrolling and navigation behaviour, to help improve our services.
Microsoft Clarity uses cookies and similar technologies. These are only set if you accept analytics cookies.
If you choose not to accept analytics cookies, Clarity will operate in a limited mode using non-cookie-based data, which does not track users across pages or visits.
The data collected is behavioural and technical in nature and does not directly identify individuals. Sensitive information such as names, email addresses and form inputs is automatically hidden and not recorded or viewed.
Some information, such as device and approximate location data will still be collected and is treated as personal data in accordance with data protection legislation.
This will not be used for any purpose other than analytics and will not be used to identify you.
We use Microsoft Clarity to understand how users interact with our website, including information such as clicks, scrolling and navigation behaviour, to help improve our services.
Microsoft Clarity uses cookies and similar technologies. These are only set if you accept analytics cookies.
If you choose not to accept analytics cookies, Clarity will operate in a limited mode using non-cookie-based data, which does not track users across pages or visits.
The data collected is behavioural and technical in nature and does not directly identify individuals. Sensitive information such as names, email addresses and form inputs is automatically hidden and not recorded or viewed.
Some information, such as device and approximate location data will still be collected and is treated as personal data in accordance with data protection legislation.
This will not be used for any purpose other than analytics and will not be used to identify you.