Staff & Recruitment

The People’s Choice Award recognises an individual, group, or team whose dedication, compassion, and commitment make a meaningful difference to the lives of people across Greater Glasgow and Clyde. This award celebrates those whose contributions often happen behind the scenes and may go largely unrecognised, yet have a profound impact on patients, families, colleagues, and communities.

Nominees embody the values of the NHS through exceptional care, kindness, and a willingness to go above and beyond their everyday responsibilities. Whether through small acts of support or sustained efforts that improve the experiences and outcomes of others, they demonstrate an unwavering commitment to helping people when they need it most.

This award shines a light on those unsung heroes whose work makes a real and lasting difference, inspiring others through their dedication and selfless service.

This page is dedicated to recognising the incredible work happening across NHSGGC. From innovative ideas and outstanding patient care to award wins and everyday acts of kindness, this is where we’ll shine a light on the people and teams making a real difference.

This page brings together newsletter editions for this sector, with updates, staff stories and practical information from across local services. Browse the latest issue or download previous editions below.

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Our sector newsletters bring together the latest staff news, service updates and good news stories from across our services in one place. Each edition is available as a downloadable PDF, making it easier to read the latest issue and look back at previous editions.

Current resources available to download

Patient Journey Materials for Print

• Patient Journey Poster
• Patient Journey Flyer
• Patient Journey Roller Banner

Course overview

Partnership working is fundamental to NHSGGC, this course aims to build confidence and capability in effective partnership working for all NHSGGC staff, especially managers and staff side reps.

Learning outcomes

By the end of the course delegates will be able to:

• Familiarity with partnership working good practice
• Familiarity with the Board Partnership Agreement
• Roles and responsibilities in partnership working
• The governance process and role of partnership forums

Who should attend?

All NHSGGC staff including any managers, supervisors and staff side reps.

Duration: 2.5 Hours

Pre-requisites

• Familiarity with the Facilities Arrangements for Trade Unions and Professional Organisations Policy Overview
• Other modules on the People Management Programme (supported by the People Management Guide)

KSF Links

• C1 Communication
• C2 Personal and People Development
• C4 Service Improvement
• C5 Quality
• G6 People Management

Course Dates

Wednesday 19^th August 2026, 1.00 pm – 3.30 pm via MS Teams

Wednesday 21^st October 2026, 1.00 pm – 3.30 pm via MS Teams

Wednesday 2^nd December 2026, 1.00 pm – 3.30 pm via MS Teams

To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system.   

Guidance on how to search for Learning and Development on eESS OLM can be found here:

• Quick Start User Guide OLM
• How to Search for Learning and Development on eESS OLM
• How to Navigate the System

Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk)

If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).

NHS Greater Glasgow and Clyde is moving to a new digital dental charting system. The system, called SALUD, is being introduced across Glasgow Dental Hospital and School.

This will replace the current paper-based dental charting and clinical documentation.

Why are we making this change?

SALUD will:

• Improve patient safety and record accuracy
• Provide clear, structured digital documentation
• Reduce reliance on paper records
• Support the move towards a fully integrated electronic patient record (EPR)

What does this mean for you?

Clinical documentation will move from paper to digital, and workflows may change slightly depending on your role/specialty.

Full training will be provided ahead of go‑live, with support available during and after implementation.

When is this happening?

Dates are still being finalised. Current timelines are as follows:

• Training planned for August / September
• Go‑live in September / October

How will I be supported?

• Role‑based training sessions
• Quick reference guides and resources
• Superusers / on‑site support at go‑live
• Ongoing support via Digital Services

Where can I find more information?

Check out our Frequently Asked Questions below, and more resources and training opportunities are coming soon.

What should I do now?

Nothing at this stage – just be aware that the change is coming.

You will receive training information, further updates and details of how to prepare over the coming months.

Frequently Asked Questions

Learning Resource Overview

Supporting the development of your staff is an essential part of your role. It ensures your team members have the competence and confidence to provide the best possible service. This learning resource explores how to maximise the effectiveness of the KSF Personal Development Planning and Review process for your staff team. It’s focused on the PDP & Review (TURAS Appraisal) process used by Agenda for Change staff.

How the Learning Resource works

The resource has 2 core elements and links to a wider learning pathway.

• learnPro e-Learning Module (GGC:166 NHS Knowledge and Skills Framework) contains a range of information and resources to provide underpinning knowledge on the KSF Personal Development Planning and Review process and on good practice in developing your staff. It can be accessed on the learnPro platform and can be found under the CPD tab.
  
• Virtual Sessions (1.5 hours) are also available for Reviewers and Managers with the focus on the application of learning around this, in particular to:
  • Give participants the opportunity to reflect on their role in developing their staff
  • Identify ways to make reviews more meaningful in practice
  • Identify key actions to progress KSF PDP&R in participants own area

Who is this Learning Resource aimed at?

Any Manager or KSF Reviewer in NHS Greater Glasgow and Clyde who has responsibility for managing or reviewing NHSGGC staff in their teams. This includes Managers and KSF Reviewers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC and require to support NHS staff with their KSF PDP&R.

Pre-Requisites

For Reviewers/ Managers who are attending the Virtual Sessions within this resource, there are some pre-requisites prior to attending. They should:  

• Complete the learnPro e-Learning Module (GGC 166 NHS Knowledge and Skills Framework) which provides underpinning knowledge and resources
• Also all potential candidates should explore the People Management Guide.

Virtual Session

To book a place on the course, please use the eESS Login (scot.nhs.uk) Learner Self-Service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system.

Course dates

Wednesday 1st July 2026, 9.30 am – 11.00 am (MS Teams)

Tuesday 4^th  August 2026, 1.30 pm – 3.00 pm (MS Teams)

Monday 7^th September 2026, 11.00 am – 12.30 pm (MS Teams)

Monday 19^th October 2026, 1.30 pm – 3.00 pm (MS Teams)

You will receive detailed joining instructions on how to access the on-line session. Please be ready to log-in at least 5 minutes before the start time.

Please note booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.

Guidance on how to search for Learning and Development on eESS can be found here:

• Quick Start User Guide OLM
• How to Search for Learning and Development on eESS OLM
• How to Navigate the System

Full access to all Standard Operating Procedures and e-learning videos is available via Login (scot.nhs.uk).

If you have any queries around the KSF PDP&R process, please contact the Learning and Education Support team on 0141 278 2700 option 3.

The guidance below outlines the steps that we can all take when we are concerned that a staff member has thoughts of suicide.

Quick Links

• Ask about suicide
• Help them tell their story
• Ask about a suicide plan
• Will they act now?
• Connect and signpost
• Disable future suicide plans
• Contact Emergency Services
• Discuss their wellbeing
• Check in later on
• Training

Ask about suicide

Ask clearly and directly “Are you having thoughts about suicide?” 

Yes – go to Help them tell their story

No – go to Discuss their wellbeing

Help them tell their story

Help the staff member tell their story about suicide. Listen and provide patient, compassionate support. Next, Ask about a suicide plan.

Ask about a suicide plan

Ask clearly, “Do you have a suicide plan?”   

Yes – go to Will they act now?

No – go to Connect and signpost

Will they act now?

If the staff member says that they have a suicide plan then establish whether they have timescales, means and access to these. Ask are they planning to act now?  

Yes – go to Contact Emergency Services

No – go to Disable future suicide plans

Connect and signpost

1. Explore with the staff member if they could identify a safety contact that they can speak to if needed. This might be a close family member or friend, but it can also be one of the support services listed below.
2. Support the staff member to make contact with suicide first aid resources below. This will help establish safety in the future.
   • Breathing Space – 0800 83 85 87 (Weekdays Mon-Thu 18:00 – 02:00. Weekends Fri 18:00 – Mon 06:00)  
   • Samaritans – 116 113 (available 24/7)  
   • NHS24 – 111 (available 24/7 – Mental Health Nursing staff provide expert clinical support within the team).  
   • Mental wellbeing | NHS inform   
   • SilverCloud 
   • National Wellbeing Hub 
3. Advise the staff member to contact their GP and arrange an emergency appointment, explaining the circumstances. If their GP is not open, they can call NHS24 as detailed above.
4. Check in later on: Make an agreement to check in with the staff member at a later date.  They may need some time off work to visit their GP or other services.

Disable future suicide plans

1. Work with the staff member to keep them safe for now and help them disable their suicide plan. Helpful areas to discuss can be:
   •  People who can help
   • Things that give me hope
   • Things I can do to keep myself safe
2. Explore protective factors such as people they care about and those who care about them.
3. Highlight any areas of hope that things might change in the future.
4. Signpost and help them to connect with same resources as in Connect and signpost. 

Contact Emergency Services

1. If their suicide plan is immediate then you should contact Emergency Services by calling 999 and keep yourself safe.
2. After this, contact the Occupational Health Psychological Wellbeing Service (OHPWS) to speak to a member of staff. (ggc.OHPWS@nhs.scot) Please note, this service is for planned care only, and we are unable to respond immediately.
3. As a manager you may consider arranging a Management Referral to Occupational Health to establish if there are work related changes that can help.
4. Check in later on: Make an agreement to check in with the staff member at a later date.  They may need some time off work to visit their GP or other services.

Discuss their wellbeing

1. Have a discussion around their current wellbeing, with signposting and support services being part of that conversation. Explore who they might want to talk to about their low mood, such as friends or family members, if appropriate. 
2. Offer to send a referral to Occupational Health Psychology and Wellbeing Services on ggc.OHPWS@nhs.scot or 0141 277 7623.
3. Suggest they speak to their GP.
4. Check in later on with them.

Check in later on

Arrange further check-ins to meet the staff member to ensure they feel supported. If you are not their manager, encourage them to speak to their manager so they can support them. If they do not want to do this, you may offer to do this on their behalf if they give permission. This can have a very big positive impact on the person and help them feel cared for.

Training

Suicide prevention training is available:

•  safeTALK – suicide alertness
• ASIST – suicide intervention

For more information on training only, contact Larry Callary at larry.callary@nhs.scot or call 07811 529 620.

The Personal Development Planning and Review Process (PDP&R) is a key part of our commitment to support the development of staff throughout their careers with NHSGGC.   It’s designed to be a meaningful, Person Centred dialogue between staff and their reviewer, which can support engagement, health and wellbeing, and patient/service user outcomes.  The PDP&R process encourages reflection and feedback, enables staff to be clear about what’s expected of them through agreed objectives and provides an opportunity to identify and review development needs and supports required for their current role and future career aspirations.

The Once for Scotland PDP&R Policy sets out a unified approach that applies to all employees, regardless of role or the specific PDP&R process/recording tool they use.   It reinforces the importance of high quality PDP&R conversations starting from induction onwards, ensuring all staff are appropriately trained and developed in line with the Staff Governance Standard.

For Agenda for Change Staff, the Knowledge and Skills Framework (KSF) underpins this and TURAS Appraisal is the electronic tool used to support the process and record the outcomes from it.

We have a ongoing programme of Collaborative Conversations – which is your chance to help shape the future of learning within NHSGGC by sharing your experiences of PDP & Review, how Protected Learning Time is used and support for career development. Details of the next collaborative conversation sessions are being finalised, however you can contribute via our:  Feedback Form

The resources below are designed to assist staff and managers to have meaningful PDP&R conversations and to record the outcomes effectively on TURAS Appraisal.

Last Updated 27th April 2026