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Carers

Are you looking after someone? If so you could be a carer.

There are many reasons why people might need some extra support – they could have a physical or mental illness, they may be frail or have a disability, or they could be struggling with an addiction. They might need physical or emotional support or need practical help to manage day to day tasks.

Carers often provide this type of support to relatives, friends or neighbours even though they are not paid to do so. Carers might not live with the person they support and can be any age.

If you think you might be a carer,  you are not alone. There is help and support for you and the person you look after.

AnnouncementChanges to the Unpaid Carer Referral Process

As of the 1st May 2024, the Carers Information Line (CIL) will no longer be operational. Whilst a new central referral process is being explored, all unpaid carers can be referred directly to their local services. For contact information and online referral portals please visit the NHSGGC Carers Pages – https://www.nhsggc.scot/your-health/carers/contact-information/

If you are working or visiting an acute site you can visit one of the Support and Information Services based within the hospital who can help you with a referral.

In light of this change, staff are asked to review any information they may have either on webpages, leaflets or in public areas and remove any information which still has the Carers Information Line number (0141 353 6504). These will likely be any yellow posters/flyers that have the title “Are you looking after someone?” or posters/leaflets from Glasgow City HSCP with the same title.

Staff are reminded that everyone has a duty to support carers and signpost them to local support. Local services can provide information, income maximisation, training, emotional support and ensuring carers have a voice in local and political decisions making.

If you have any questions please email ggc.HomeFirst@ggc.scot.nhs.uk