Get Involved with the Care Home Collaborative

WMTY day is an annual event which is recognised and celebrated internationally. On this day, more than any other, there is a focus on raising awareness of having conversations with care home residents and staff that help to build connections and improve outcomes for the person:

• Ask What Matters
• Listen to What Matters
• Do What Matters

Read a selection of WMTY Activities and stories from staff, residents and families below.

Glasgow City HSCP Newsletter 2023

Care Home Collaborative – Snapshot of Activity 2023

On this page there are some examples of Collaborative Conversations that have taken place across Greater Glasgow and Clyde.

Balquhidder House

Mosswood Care Home

Marion’s Story

Larkfield View

Betty’s Story

We believe that every staff member, resident and family member have a unique story to tell. These stories are powerful tools that guide us in developing person centred approaches that improve outcomes for people living, visiting and working in care homes.

To ensure we capture and share these meaningful experiences, we have established a dedicated section on our website. This platform serves as a safe space for residents, family members and staff to contribute their stories, insights and positive moments.

1. Enhancing Quality of Care: By actively listening to the voices of residents and their families, we gain invaluable insight into their preferences, needs, and concerns. This enables us to tailor care plans and services to meet their individual requirements effectively.

2. Building Trust and Connection: Openly engaging with residents and their families fosters trust, strengthens relationships, and promotes a sense of belonging. By valuing experiences, we create an environment where everyone feels heard and respected.

3. Continuous Improvement: Staff, resident and family feedback is a catalyst for improvement and by promoting participation, you can identify areas where you excel and areas that require enhancement, allowing you to continuously evolve and provide the highest level of care possible.

By sharing your story with us, you have the opportunity to inspire others, create connections, and help us shape a better care experience for everyone involved. Your story might highlight the impact of best practice, compassionate care, celebrate a personal achievement, or simply express gratitude for the way support was received.

1. Download and complete the template with brief details

2. Craft your story, ensuring to maintain confidentiality and respect privacy.

3. Submit your story by Email: ggc.chccontact@ggc.scot.nhs.uk , and let your voice be heard!

Remember, your story matters, and when shared, it has the power to touch the hearts of others and inspire positive change. Together, we can create an environment that truly reflects the needs and desires of our residents and their families.

Thank you for being an essential part of our care community. We look forward to hearing your story and continuing our journey towards exceptional care.

Help your care home to get involved with our Meaningful Activity Network where care homes across Greater Glasgow and Clyde support each other and share ideas, including information and resources which can enhance the provision of meaningful and purposeful activities for the residents.

If you would like to get involved please join our mailing list.